SuanPhlu.com currently ships to all the countries where has the Fedex Services.

As a rule, orders received on a business day will be processed within one business day. Your order will be shipped once your payment is approved, the receiving address is verified, and the item is located in stock. If an item you order is not currently in stock, you will be notified by e-mail. You will not be charged for any item until it is shipped.

Customs, Tariffs, and Taxes
Please note that once the product is in your country, you will be responsible for any tariffs, customs, duties, or import fees that may apply.

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from SuanPhlu.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Customs forms for all international packages list the value of your order's contents by product type and value. For instance, orders containing a briefcase, jewelry will be listed in a way similar to the following
example :
Handbag value: $176.00USD
Jewelry value: $375.00USD

Methods of Payment
All international orders can be purchased by wire transfer or credit card.

Credit Cards
We accept Visa and MasterCard for purchases.

PayPal
The global leader in online payment.

Wire Transfers
All purchases to be shipped to international destinations that are over 2000.00 USD must be made by wire transfer only and can be shipped by either Federal Express or the United States Postal Service.

When making a wire transfer, please use the following information :
Krung Thai Bank Public Company Limited.
S.W.I.F.T.:KRTHTHBK
Beneficiary name and account: Bangkok Suan Phlu Co., Ltd. account number #000-1-80209-7

Please include both the cost of the product(s) and the shipping costs in the wire transfer, and be sure to contact us with the wire transfer confirmation number to verify the funds.

Site Security
We guarantee that every transaction you make at SuanPhlu.com will be 100% safe. The SuanPhlu.com site was developed to support secure online purchasing through secure sockets layer (SSL) technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. All information that you provide during the shopping process is encrypted for your protection. (You'll know that you're in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer). Furthermore, your purchase information is protected by the SuanPhlu.com privacy policy.

International Customer Contact Information
For further assistance and information, please call +66 (0) 2252-0546 or 1-888-275-8038 (toll free number for US customers only) or e-mail support@suanphlu.com